What does error management mean?
The term error management covers the activities with which a person in a human-machine system reacts to an error in order to finally rectify the error or limit its effects. It also refers to systematic error assessment, error diagnosis, error detection and error prevention as well as the introduction and evaluation of countermeasures to reduce the probability of serious consequences. The ability to manage errors, a non-technical skill, is a key reason for leaving people with a high level of responsibility in the technical system. Good error management can be decisive in determining whether a human error or technical defect leads to a disaster or not.
In addition to a high level of individual error competence, professional error management also requires a productive error culture within the company. People must be given the opportunity to manage errors: the technical components of the human-machine system must be designed in such a way that error management is enabled and supported in all phases.
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