Frequently asked questions about Testify

Yes, customer-specific requirements can be planned and implemented in compliance with the Testify standard development process.

Testify offers a public REST API and standard connectors to the most common third-party systems. In addition, we can access, update and specifically authorize user data via the Identity Management System using Entra ID.

Yes, customer-specific requirements can be planned and implemented in compliance with the Testify standard development process.

A wide range of functions and workflows can be used flexibly as standard according to the modular principle and depending on the role concept. Further developments or customer-specific requirements are planned with the client in a request meeting and implemented in the Testify standard. Feature requests can be submitted via a convenient ticket portal. If there is a need, the feature can be commissioned after an internal refinement process.

Testify enables the individual design of roles and authorizations so that companies can map their organizational structures.

Predefined standard roles such as defect handler, quality manager and administrator are provided. However, you can also create and customize your own role definitions.

All actions visible in the frontend (buttons, features, functions, etc.) can be individually authorized for each role. In connection with the creation of groups, we enable our customers to map their individual organizational structures – this functionality has already been tried and tested by companies from various industries of different sizes (from local companies to multinational corporations) and can also be adopted by Microsoft Entra ID via identity management.

Roles can be created individually and independently according to internal company specifications and responsibilities.

We recommend that you define a role for a defined user group with all rights in order to rule out any deadlock problems in advance. However, you can also create your personal administrators with limited rights in various roles and thus map your company structure.

Yes, Testify can be integrated with ERP systems such as SAP via the public REST API and standard connectors. This allows test orders, master data, and test results to be automatically exchanged between the systems. User data synchronization and single sign-on are also possible via Microsoft Entra ID.

There’s no need to rebuild existing checklists from scratch. testify.io supports the import of CSV files and Excel spreadsheets—either as a direct import of centrally stored files or through integration with your ERP system. As part of the setup—which is included in every package—Testify’s Solutions Team will work with you to handle the technical configuration of your tenant and will train you step by step so that you’ll soon be able to manage it on your own.

Yes. Your data remains accessible at all times: inspection results and defects can be exported as reports and as a consolidated PDF, analyzed using the standard reports in the dashboard, and transferred to third-party systems via the REST API. For independent analysis, a data warehouse connection is also available, allowing you to import your data into your own BI tools.

Yes. testify.io provides analytics via Power BI. Inspection and defect data can be transferred to your existing BI environment via standardized interfaces; a data warehouse connection is also available for standalone reports. This allows you to analyze metrics from testify.io alongside data from other systems.

Yes. testify.io supports single sign-on via Microsoft Entra ID. This allows user accounts to be managed centrally through your existing identity management system, including the company’s login policies. Single sign-on is available as an add-on package along with custom branding.

Testify is software for digital checklists, audits, and inspection processes in the industrial sector. Companies such as Stihl, Evonik, and Plasser & Theurer use it to conduct quality controls, maintenance, and site inspections on the go via an app and document them in an audit-proof manner. Testify is developed in Linz, Austria, and is used across a wide range of industries, from the food industry to mechanical engineering.

By using Testify, companies save an average of 40% in quality assurance time. Paper-based processes are digitized, which leads to improved transparency and traceability.

Digitalization in quality management means that analogue quality processes are recorded, controlled and evaluated with the help of software. Instead of keeping checklists and audit reports on paper, all data is managed in a central quality software (e.g. with Testify). This increases transparency, reduces errors and makes it possible to view quality results in real time. This makes it easier for companies to comply with quality standards (such as ISO 9001) and continuously improve them.

Digitizing audits means no longer managing audit plans, checklists and documentation on paper, but on a digital platform. With quality software such as Testify, auditors can complete their audit checklists via tablet or smartphone, record deviations immediately and automatically log results. This makes the entire audit process more efficient and transparent. Audit-compliant reports are also generated at the touch of a button, making it easier to track measures and ensure compliance with standards such as ISO 9001.

Digital quality software offers the advantage over paper and Excel of controlling all quality processes centrally and transparently. Tasks such as inspections or audits can be planned, carried out and evaluated digitally, eliminating manual transcription errors. Many QA tasks can be partially automated – for example through automatic reminders, AI-supported data analyses or seamless audit trails. The result is less effort, a lower error rate and always up-to-date quality indicators, which makes it easier to comply with standards such as ISO 9001.

Testify has many other applications in areas such as production support, logistics management, risk management, knowledge management and occupational safety.

Testify is a company from the heart of Upper Austria, the industrial city of Linz. With a powerful team of experts and many years of industry experience as well as in-house software development, we have been changing the understanding of digital quality documentation along the value chain of manufacturing companies since 2017.

As the initiator of a scalable & intuitive solution for digital process documentation at the point of action, the focus from the outset was on strong customer orientation. As a result, the first product maturity was achieved self-financed. Testify was also able to keep pace with the emergence of other solutions and financially strong competitors from German-speaking countries.

With the Haidlmair Group becoming the majority shareholder in 2019, a stable growth course was initiated through a clear strategy, without Investments in the 8-digit million range in some cases, as with our main competitors.

With a focus on the latest technologies and scalable solutions, we can therefore offer global market leaders and medium-sized companies around the world a promise of sustainable and long-term cooperation.

At Testify, the customer is not just another number. With us, you always have a personal contact for inquiries and can rely on expert support instead of standard phrases or ticket systems without contextual knowledge.

The long-term stability is based on the people behind Testify

• Sebastian Spindler as Managing Director of Testify GmbH. He has been on board as a driving force since the foundation and implementation of the first customer projects as well as the further expansion of the company and product.
• As CTO he supports Ing. Thomas Gratz technical matters and further company development. As the founder and initiator of the Testify product idea, he has been supporting the team again since 2024 with his many years of entrepreneurial spirit and software engineering expertise
• Tina Schuett, MSc and Thomas Krennmayr act as the face to existing customers and new customer implementations, contributing extensive specialist expertise from their industry experience in the manufacturing environment and quality management for successful implementation and continuous customer support.
• Behind this is the Haidlmair Group, a stable partner and majority owner with over 600 employees, through which synergy effects in the areas of administration, financing and the required coverage of resource peaks for individual developments can be used sustainably.

testify.io is used across various industries in manufacturing and inspection-intensive companies. Key sectors include mechanical and automotive engineering, rail and infrastructure, the chemical industry, the food industry, as well as the aerospace and defense industries. Since checklists, inspection items, and workflows can be configured without programming, testify.io can also be adapted to meet requirements outside of these industries.

Testify can be used to digitally map a wide range of quality processes. These include audits, inspections, incoming goods inspections, safety inspections and laboratory, production and maintenance tests. The software is so flexible that it is used in industries ranging from the food sector to automotive/rail, chemicals and mechanical engineering. It has proven itself both in medium-sized companies and in the corporate environment. All test steps are digitally documented, which creates transparency and supports quality assurance in analysis and improvement measures.

SmartCheck is an AI-supported checklist importer function in Testify. It makes it possible to automatically convert existing checklists or test templates (e.g. in Word, Excel or PDF) into digital checklists. The artificial intelligence recognizes questions, points and structures and transfers them into the system. This saves quality managers a lot of time when digitizing checklists and avoids manual transcription errors.

Testify supports audits in accordance with ISO 9001 with digital checklists, clear structures and automatic documentation of all audit points. Auditors can edit audit questions and evaluation criteria directly in the app and immediately record deviations with photos and comments. The software uses this to create an audit-proof audit log that can be used to transparently demonstrate compliance with ISO 9001 requirements. In addition, corrective measures can be derived and tracked directly from the audit results, which supports quality management in continuous improvement. Digitized templates and checklists can be published according to the 4- or 6-eye principle (dual approval process).

Yes, notification settings can be customized via the administration to define for which events (email) messages, in-app notifications or push notifications (on mobile devices) should be sent.

Testify currently supports the following languages:

• German
• English (default for non-German-speaking users)
• Bosnian
• Taiwanese
• Portuguese (Brazilian)
• Italian
• Hungarian

These languages can be used for user interfaces, test object types, defect categories, checklists, and notifications to support international business operations. Interface texts can also be customized using “Custom Wording” to reflect company-specific terminology.

Yes. With testify.io, audits in accordance with IATF 16949 and VDA 6.3 can be conducted entirely digitally: Audit checklists are created in a structured manner and reused; nonconformities are recorded directly on-site with a photo, severity level, and category; and corrective actions are automatically assigned to the responsible individuals. Audit reports that are compliant with audit requirements can be exported with the click of a button. Evaluations and trend analyses support internal reviews and preparation for certification.

Yes. testify.io comprehensively maps the entire HACCP documentation process—from hazard analysis to complete documentation. Critical Control Points (CCPs) are systematically stored in digital checklists and can be reused. Employees use mobile devices to record temperature, hygiene, and process controls; if deviations occur, corrective actions can be triggered immediately. Audit-proof HACCP records are generated automatically and are available for audits at any time.

In testify.io, documentation doesn’t end with the recorded defect. Deviations are documented with a photo, severity level, and defect category, and are immediately assigned as a task to a responsible person. Workflows, reminders, and notifications are used to track progress until the action is completed and verifiably documented.

testify.io automatically generates inspection and audit reports based on the collected data. The reports are audit-compliant, can be customized to match your company’s corporate design, and can be exported as a single PDF file covering multiple inspections. This ensures that documentation for certifications and customer audits is available without the need for manual post-processing.

Yes. In testify.io, work, assembly, and process instructions can be saved as digital templates and accessed directly at the workplace on a tablet or smartphone. Images, videos, and additional information can be assigned to individual steps. Thanks to approval processes and automatic versioning, employees always see the most recent approved version.

testify.io automatically versions templates. Changes go through customizable approval processes, and only the approved version is rolled out to employees. The revision history makes it possible to track who made which changes and when. This eliminates the risk of working with outdated printouts in production.

Yes. Recurring fire safety inspections, site visits, and tests of fire safety equipment can be mapped out in testify.io as digital checklists and automatically assigned on a recurring basis. Identified defects are recorded with a photo and severity rating and tracked as corrective actions. The documentation is available as a report at any time.

Yes. testify.io can import external sensor readings directly into inspections instead of requiring them to be entered manually. Test equipment can be assigned to individual checks, and using configurable tolerance and warning limits, the system automatically detects deviations and triggers the predefined follow-up steps.

Yes. testify.io supports dynamic checklists: Depending on the answer to a check, additional verification steps are shown or hidden. This keeps checklists concise and tailored to the specific situation, rather than guiding employees through questions that don’t apply to their case.

Yes. testify.io supports separate tenants, which are centrally managed via the Tenant Manager. This allows locations or companies to operate in their own environment with their own checklists and permissions, while reports can be consolidated across multiple tenants.

Yes, Testify offers native mobile apps for iOS and Android. This allows employees to carry out quality checks, checklists or audits directly on site using their smartphone or tablet – even offline if required. The data entered is synchronized as soon as an internet connection is available again. This mobile quality software ensures that everyone involved is always up to date, whether in production, in the warehouse or on site with suppliers.

Testify is compatible with tablets, desktop PCs and smartphones. Further information can be found under our hardware and software requirements.

Yes, the Testify app can be adapted to your own corporate design in accordance with the white labeling options, including the design, color scheme and custom wording of the entire user interface.

Yes. The native Testify apps for iOS and Android offer offline functionality: checklists and inspections can be completed without an internet connection, such as in production facilities or on construction sites. As soon as a connection is reestablished, the data is synchronized.

Items to be inspected can be scanned in testify.io using a QR code or RFID. This allows employees to access the correct checklist directly at the item without having to search for it first. In addition, the geographic location can be documented so that it is clear where an inspection was performed.

Testify relies on high data protection and security standards. Among other things, the solution supports single sign-on (SSO) and multi-factor authentication (MFA) for secure access. All data is stored in certified data centers in Europe and is subject to the GDPR (European General Data Protection Regulation). Regular backups, encryption and a role-based authorization concept also ensure that sensitive data is protected at all times.

Depending on the operating variant selected, the data is stored either in the Testify Shared Cloud (Microsoft Azure) in the Netherlands and Northern Ireland or in a private cloud environment. Strictly speaking, there are three options:

• A) Software as a Service (SaaS) in the Testify Shared Cloud (Microsoft Azure): Data is held in central Testify cloud (MS Azure) (Netherlands and Northern Ireland)
• B) Private cloud: Installation and hosting in a dedicated MS Azure cloud environment (resource group), incl. option for backup plan
• C) MS Azure subscription from customers: Deployment and hosting in the customer’s Azure infrastructure with numerous additional functions, such as Azure AD connection

Username + password (via Identity Server).
Integration via Active Directory is possible, incl. Azure AD Look-Up.

Yes, Testify guarantees compliance with all GDPR requirements. Further information can be found in the privacy policy.

Yes, penetration tests are carried out regularly to ensure security.

Data protection is our top priority, which is why we pay attention to the highest data protection standards when selecting partner companies. Our infrastructure is based on Microsoft Azure and all data is hosted on servers in the EU. You can find more information on security and data protection here.

Yes. By default, testify.io is operated as a shared cloud solution on Microsoft Azure, with data stored in the EU. For companies with specific requirements regarding data storage and operations, private cloud hosting is also available as an option. Testify’s Solutions Team will work with you in advance to determine which option best suits your needs.

testify.io is designed for complete traceability: Each test is documented with a timestamp, the person who performed it, and the result; changes can be tracked via the revision history; and tests can be digitally signed. Reports can be exported as PDFs and archived. Testify’s Solutions Team will work with you in advance to clarify the specific requirements that apply to your industry.

Yes, Testify uses Application Insights to monitor the shared and private Cloud@Testify infrastructure.

Testify proactively informs defined key persons about failures and their status.

Testify actively supports customers during the introduction of its quality management software. An experienced team in Linz (Austria) provides local project support in the DACH region, helps to set up the software and trains users. This close support ensures that the solution is optimally adapted to the needs of the company and a smooth start is guaranteed. Even after implementation, Testify offers support and ongoing advice to ensure that the digitalization project in quality management is successful in the long term.

Testify offers SaaS license agreements. Further details can be found in the General Terms and Conditions.

Yes, there is a user manual and detailed release notes that are provided via the key users.

The initial training is provided by Testify for the company’s defined key users. Further training for end users is usually carried out internally.

Yes, this is recommended by Testify. In line with the key user principle, we recommend that you nominate one or more employees to ensure the transfer of knowledge. Based on this, the training of your end users can be ensured

No, maintenance is defined in our general SaaS license agreements.

After a live demo, we usually start with a 2-week trial in which all functions and processes in the software can be tested. If required, there is the option of a proof of concept or direct licensing. Our Customer Success Team will accompany you through each of these steps.

Testify is licensed in packages—ranging from the Starter package with unlimited users starting at €397/month to a customized Enterprise solution. Each package includes user quotas, monthly audits and defect reports, support options, and additional features such as API access or multi-tenancy. All prices are clearly listed on our Pricing page.

A typical Testify project goes live in 2 to 3 months. An experienced team in Linz manages the project in the DACH region, sets up the software, and trains the users. Users can create their first checklists during the testing phase, even without any programming knowledge.

A live demo can be booked via the Testify website. In a personal video conference, all core functions of the application are presented and individual use cases are discussed. Alternatively, you can arrange a callback from our sales team.

For the live demo, you need a working internet connection and a laptop or desktop computer. You will receive a Microsoft Teams appointment from our sales team.

Our Sales and Solution Team will be happy to answer any further questions you may have. We recommend that existing users contact their Solution Architect directly.

1. Comprehensive digitalization of quality processes:
   Testify enables the complete digitalization of quality and testing processes such as audits, inspections, incoming and outgoing goods inspections, laboratory tests and maintenance inspections. This leads to an average time saving of 40% in quality assurance.
2. User-friendliness and mobile availability:
   With native apps for iOS and Android, employees can carry out quality inspections directly on site – even offline. The intuitive user interface makes the application easier to use and increases efficiency.
3. AI-supported checklist imports:
   Testify’s SmartCheck function makes it possible to automatically convert existing checklists or test templates into digital checklists. This saves time and reduces manual transcription errors.
4. High security standards:
   Testify attaches great importance to data protection and IT security. The solution supports single sign-on (SSO), multi-factor authentication (MFA) and stores data in certified data centers in Europe in accordance with the GDPR.
5. Local support and expertise:
   As a provider based in Linz, Testify offers direct project support in the DACH region. An experienced team actively supports customers during the introduction and use of the software.

Compared to other providers such as operations1, flowtify, smapOne, iAuditor, QM-App, Lumiform, Reportheld, Resco, Workheld and orgavision, Testify offers the following unique selling points:

• Cross-industry application:
  While some competitors focus on specific industries, Testify can be used flexibly in various industries such as food, automotive/railway, chemicals and mechanical engineering.

• Integrated AI functions:
  The SmartCheck function enables automated digitization of checklists, which is not available in this form from many competitors.

• High adaptability:
  Testify offers individual design of roles and authorizations so that companies can map their organizational structures. In addition, almost the entire user interface can be adapted to internal color schemes, logos and custom wording.

• Strong mobile support:
  With native apps for iOS and Android, as well as offline functionality, Testify offers a robust mobile solution that goes beyond the basic features of many competitors.

Testify has implemented numerous successful projects with well-known companies. You can find a selection of our references here: Success Stories

These projects demonstrate the versatility and effectiveness of Testify in practice.

No. No credit card or payment information is required for the test phase. The test is completely non-binding and ends automatically after 14 days.

At the end of the test phase, access ends for you and we take the liberty of asking you again whether the test client is still needed. There will be no automatic renewal or debit. You decide for yourself whether you want to continue using Testify afterwards.

So that you can try out Testify flexibly. Many companies want to involve several employees, departments or external partners, especially during the test phase.
You can create as many test users as you like to get to know all the functions without any restrictions.

The setup includes personal support from our Solutions Team. We set up your client individually according to your processes, train key users and employees and support you with best-practice workshops.
This means you start optimally prepared and avoid expensive adjustments or misconfigurations later on.

All prices are subject to VAT and are aimed exclusively at companies (B2B).

No. There are no hidden expenses or additional costs.
All available add-ons, services and additional options are shown transparently in our price list.

All packages are billed annually in advance. This means you benefit from stable prices, planning security and simpler accounting.
add-ons can be billed either monthly or annually.

Yes, of course. We create customized enterprise offers for companies with extensive requirements or multiple locations.
We take into account your usage volume, integrations, security requirements or private cloud options.
Our Sales & Solutions team will be happy to advise you personally and create a suitable overall package. Click here to go to the contact page.

Yes, you can try Testify for free for 14 days with no obligation. No payment information is required for the trial period; the trial ends automatically, and there will be no renewal or charge. Activate it here: https://www.testify.io/instant-demo

MCP (Model Context Protocol) is the open standard that enables AI assistants to communicate securely with software. The Testify MCP server makes your test, audit, and defect data accessible to your AI assistant—both for reading and taking action. This allows your AI to answer questions about your data, generate reports, and trigger actions without having to click through endless menus.

You’ll need an MCP-compatible AI assistant and Testify access with the appropriate permissions. The connection is set up once, and after that, the assistant is ready to use.

The launch is scheduled for Q4 2026 (October). We will announce the terms and conditions at launch. Sign up for notifications, and we’ll be the first to let you know.

No. It adds AI capabilities to Testify. The app, web, and mobile versions remain unchanged.

No. The MCP server only makes your data available for the specific request. What the AI provider does with the prompts is governed by your contract with that provider—the data remains with Testify in the EU.

No. The MCP server is based entirely on your permissions. Through the AI, each user can only see and do what they are authorized to do in Testify.

Yes. Hosting in the EU (Microsoft Azure), encryption in transit (TLS 1.2+) and at rest (AES-256), as well as SSO support (OIDC, SAML 2.0). Access is managed in accordance with your existing role and group system.

For example, you can view open defects, display overdue orders and responsibilities, summarize audit results, evaluate supplier quality, or create inspection checklists from documents. And you can trigger actions, such as assigning defects—within the scope of your permissions.

No. The MCP server is configured once in the AI Wizard, and after that, you work using natural language. No development project, no middleware required to get started.

All MCP-compatible assistants, including Claude, ChatGPT, Microsoft Copilot, and Google Gemini. Since MCP is an open standard, the list is constantly growing—you aren’t locked into a single provider.

MCP (Model Context Protocol) is the open standard that enables AI assistants to communicate securely with software. The Testify MCP server makes your test, audit, and defect data accessible to your AI assistant—both for reading and taking action. This allows your AI to answer questions about your data, generate reports, and trigger actions without having to click through endless menus. Learn more here.