Digitalized QM with Testify enables more efficient processes for cross-location production at Plasser & Theurer.

A team from the QM department at the main plant in Linz experimented with Testify for 3 months. Other employees were gradually integrated. In the PoC package, there is a close exchange with Testify in order to adapt the service to the specific requirements of Plasser & Theurer Linz and actively incorporate customer feedback. Testify can be adapted to individual processes and is constantly developing its services based on customer feedback. This enables the Testify (Web)Appsitiv to be individually optimized for the organization.

After the training workshop, Plasser & Theurer Linz equipped its employees with smartphones and tablets. Defects can now be digitally documented directly when inspecting the machines. The QM team entered the tried-and-tested processes and quality checks into the easy-to-use Testify (web) app. The entirety of the individual processes is now visible. The view of the big picture offers potential to add fine-tuning between the individual checks, build up categories of quality checks and continuously improve the processes.

Sets of checklists and defect categories are now available to employees in production. These are used to process the quality tests and simultaneously document them in a structured manner via the Testify app. This standardizes the documentation of acceptance tests and saves time, as it is no longer necessary to create individual reports by hand. Employees distribute the automatically generated reports and lists of defects to be rectified among themselves and assign individual tasks via the app. This allows work steps to be quickly coordinated and the current status can be viewed by all employees in the Testify Task Cockpit on their smartphones.
Plasser & Theurer produces across multiple locations. Employees now only need to take their smartphones with them when approving products at the plant in France to view all logs and reports at a glance.

The reports and logs are shared with the customer by e-mail. In this way, customers are quickly and easily integrated with clearly prepared documents on current events in production. However, this does not represent any additional effort, as the reports are generated automatically as soon as the employees complete the quality checks assigned to the customer product and thus note the current status.

Testify has become an integral part of the work processes of Plasser & Theurer employees. “More cooperation has developed,” says Peter Ruff, Head of Quality Assurance.