FAQ's

We recommend that you define a role for a defined user group with all rights in order to rule out any deadlock problems in advance. However, you can also create your personal administrators with limited rights in various roles and thus map your company structure.

Roles can be created individually and independently according to internal company specifications and responsibilities.

All actions visible in the frontend (buttons, features, functions, etc.) can be individually authorized for each role. In connection with the creation of groups, we enable our customers to map their individual organizational structures – this functionality has already been tried and tested by companies from various industries of different sizes (from local companies to multinational corporations) and can also be adopted by Microsoft Entra ID via identity management.

Predefined standard roles such as defect handler, quality manager and administrator are provided. However, you can also create and customize your own role definitions.

Testify enables the individual design of roles and authorizations so that companies can map their organizational structures.

A wide range of functions and workflows can be used flexibly as standard according to the modular principle and depending on the role concept. Further developments or customer-specific requirements are planned with the client in a request meeting and implemented in the Testify standard. Feature requests can be submitted via a convenient ticket portal. If there is a need, the feature can be commissioned after an internal refinement process.

Yes, customer-specific requirements can be planned and implemented in compliance with the Testify standard development process.

Testify offers a public REST API and standard connectors to the most common third-party systems. In addition, we can access, update and specifically authorize user data via the Identity Management System using Entra ID.

Yes, customer-specific requirements can be planned and implemented in compliance with the Testify standard development process.

At Testify, the customer is not just another number. With us, you always have a personal contact for inquiries and can rely on expert support instead of standard phrases or ticket systems without contextual knowledge.

The long-term stability is based on the people behind Testify

• Sebastian Spindler as Managing Director of Testify GmbH. He has been on board as a driving force since the foundation and implementation of the first customer projects as well as the further expansion of the company and product.
• As CTO he supports Ing. Thomas Gratz technical matters and further company development. As the founder and initiator of the Testify product idea, he has been supporting the team again since 2024 with his many years of entrepreneurial spirit and software engineering expertise
• Tina Schuett, MSc and Thomas Krennmayr act as the face to existing customers and new customer implementations, contributing extensive specialist expertise from their industry experience in the manufacturing environment and quality management for successful implementation and continuous customer support.
• Behind this is the Haidlmair Group, a stable partner and majority owner with over 600 employees, through which synergy effects in the areas of administration, financing and the required coverage of resource peaks for individual developments can be used sustainably.

As the initiator of a scalable & intuitive solution for digital process documentation at the point of action, the focus from the outset was on strong customer orientation. As a result, the first product maturity was achieved self-financed. Testify was also able to keep pace with the emergence of other solutions and financially strong competitors from German-speaking countries.

With the Haidlmair Group becoming the majority shareholder in 2019, a stable growth course was initiated through a clear strategy, without Investments in the 8-digit million range in some cases, as with our main competitors.

With a focus on the latest technologies and scalable solutions, we can therefore offer global market leaders and medium-sized companies around the world a promise of sustainable and long-term cooperation.

Testify is a company from the heart of Upper Austria, the industrial city of Linz. With a powerful team of experts and many years of industry experience as well as in-house software development, we have been changing the understanding of digital quality documentation along the value chain of manufacturing companies since 2017.

Testify has many other applications in areas such as production support, logistics management, risk management, knowledge management and occupational safety.

Digital quality software offers the advantage over paper and Excel of controlling all quality processes centrally and transparently. Tasks such as inspections or audits can be planned, carried out and evaluated digitally, eliminating manual transcription errors. Many QA tasks can be partially automated – for example through automatic reminders, AI-supported data analyses or seamless audit trails. The result is less effort, a lower error rate and always up-to-date quality indicators, which makes it easier to comply with standards such as ISO 9001.

Digitizing audits means no longer managing audit plans, checklists and documentation on paper, but on a digital platform. With quality software such as Testify, auditors can complete their audit checklists via tablet or smartphone, record deviations immediately and automatically log results. This makes the entire audit process more efficient and transparent. Audit-compliant reports are also generated at the touch of a button, making it easier to track measures and ensure compliance with standards such as ISO 9001.

Digitalization in quality management means that analogue quality processes are recorded, controlled and evaluated with the help of software. Instead of keeping checklists and audit reports on paper, all data is managed in a central quality software (e.g. with Testify). This increases transparency, reduces errors and makes it possible to view quality results in real time. This makes it easier for companies to comply with quality standards (such as ISO 9001) and continuously improve them.

By using Testify, companies save an average of 40% in quality assurance time. Paper-based processes are digitized, which leads to improved transparency and traceability.

Testify is a flexible enterprise solution for the digitalization of quality and testing processes. Digital checklists and workflows can be used to efficiently manage and analyze processes such as incoming goods inspections, audits and maintenance checks.

Testify supports audits in accordance with ISO 9001 with digital checklists, clear structures and automatic documentation of all audit points. Auditors can edit audit questions and evaluation criteria directly in the app and immediately record deviations with photos and comments. The software uses this to create an audit-proof audit log that can be used to transparently demonstrate compliance with ISO 9001 requirements. In addition, corrective measures can be derived and tracked directly from the audit results, which supports quality management in continuous improvement. Digitized templates and checklists can be published according to the 4- or 6-eye principle (dual approval process).

SmartCheck is an AI-supported checklist importer function in Testify. It makes it possible to automatically convert existing checklists or test templates (e.g. in Word, Excel or PDF) into digital checklists. The artificial intelligence recognizes questions, points and structures and transfers them into the system. This saves quality managers a lot of time when digitizing checklists and avoids manual transcription errors.

Testify can be used to digitally map a wide range of quality processes. These include audits, inspections, incoming goods inspections, safety inspections and laboratory, production and maintenance tests. The software is so flexible that it is used in industries ranging from the food sector to automotive/rail, chemicals and mechanical engineering. It has proven itself both in medium-sized companies and in the corporate environment. All test steps are digitally documented, which creates transparency and supports quality assurance in analysis and improvement measures.

Yes, the Testify app can be adapted to your own corporate design in accordance with the white labeling options, including the design, color scheme and custom wording of the entire user interface.

Testify is compatible with tablets, desktop PCs and smartphones. Further information can be found under our hardware and software requirements.

Yes, Testify offers native mobile apps for iOS and Android. This allows employees to carry out quality checks, checklists or audits directly on site using their smartphone or tablet – even offline if required. The data entered is synchronized as soon as an internet connection is available again. This mobile quality software ensures that everyone involved is always up to date, whether in production, in the warehouse or on site with suppliers.

Data protection is our top priority, which is why we pay attention to the highest data protection standards when selecting partner companies. Our infrastructure is based on Microsoft Azure and all data is hosted on servers in the EU. You can find more information on security and data protection here.

Yes, penetration tests are carried out regularly to ensure security.

Yes, Testify guarantees compliance with all GDPR requirements. Further information can be found in the privacy policy.

Username + password (via Identity Server).
Integration via Active Directory is possible, incl. Azure AD Look-Up.

Depending on the operating variant selected, the data is stored either in the Testify Shared Cloud (Microsoft Azure) in the Netherlands and Northern Ireland or in a private cloud environment. Strictly speaking, there are three options:

• A) Software as a Service (SaaS) in the Testify Shared Cloud (Microsoft Azure): Data is held in central Testify cloud (MS Azure) (Netherlands and Northern Ireland)
• B) Private cloud: Installation and hosting in a dedicated MS Azure cloud environment (resource group), incl. option for backup plan
• C) MS Azure subscription from customers: Deployment and hosting in the customer’s Azure infrastructure with numerous additional functions, such as Azure AD connection

How does Testify ensure data protection and IT security?
Testify relies on high data protection and security standards. Among other things, the solution supports single sign-on (SSO) and multi-factor authentication (MFA) for secure access. All data is stored in certified data centers in Europe and is subject to the GDPR (European General Data Protection Regulation). Regular backups, encryption and a role-based authorization concept also ensure that sensitive data is protected at all times.

Testify proactively informs defined key persons about failures and their status.

Yes, Testify uses Application Insights to monitor the shared and private Cloud@Testify infrastructure.

Yes, notification settings can be customized via the administration to define for which events (email) messages, in-app notifications or push notifications (on mobile devices) should be sent.

Our packages offer flexible solutions to cover different requirements – from basic features for small teams to comprehensive enterprise solutions. Each package includes a combination of user quotas, monthly checks and defects, support options and additional features such as API access, multi-tenancy and more. You can find more information under Pricing.

After a live demo, we usually start with a 2-week trial in which all functions and processes in the software can be tested. If required, there is the option of a proof of concept or direct licensing. Our Customer Success Team will accompany you through each of these steps.

No, maintenance is defined in our general SaaS license agreements.

Yes, this is recommended by Testify. In line with the key user principle, we recommend that you nominate one or more employees to ensure the transfer of knowledge. Based on this, the training of your end users can be ensured

The initial training is provided by Testify for the company’s defined key users. Further training for end users is usually carried out internally.

Yes, there is a user manual and detailed release notes that are provided via the key users.

Testify offers SaaS license agreements. Further details can be found in the General Terms and Conditions.

Testify actively supports customers during the introduction of its quality management software. An experienced team in Linz (Austria) provides local project support in the DACH region, helps to set up the software and trains users. This close support ensures that the solution is optimally adapted to the needs of the company and a smooth start is guaranteed. Even after implementation, Testify offers support and ongoing advice to ensure that the digitalization project in quality management is successful in the long term.

Our Sales and Solution Team will be happy to answer any further questions you may have. We recommend that existing users contact their Solution Architect directly.

For the live demo, you need a working internet connection and a laptop or desktop computer. You will receive a Microsoft Teams appointment from our sales team.

A live demo can be booked via the Testify website. In a personal video conference, all core functions of the application are presented and individual use cases are discussed. Alternatively, you can arrange a callback from our sales team.

Testify has implemented numerous successful projects with well-known companies. You can find a selection of our references here: Success Stories

These projects demonstrate the versatility and effectiveness of Testify in practice.

Compared to other providers such as operations1, flowtify, smapOne, iAuditor, QM-App, Lumiform, Reportheld, Resco, Workheld and orgavision, Testify offers the following unique selling points:

• Cross-industry application:
  While some competitors focus on specific industries, Testify can be used flexibly in various industries such as food, automotive/railway, chemicals and mechanical engineering.

• Integrated AI functions:
  The SmartCheck function enables automated digitization of checklists, which is not available in this form from many competitors.

• High adaptability:
  Testify offers individual design of roles and authorizations so that companies can map their organizational structures. In addition, almost the entire user interface can be adapted to internal color schemes, logos and custom wording.

• Strong mobile support:
  With native apps for iOS and Android, as well as offline functionality, Testify offers a robust mobile solution that goes beyond the basic features of many competitors.

1. Comprehensive digitalization of quality processes:
   Testify enables the complete digitalization of quality and testing processes such as audits, inspections, incoming and outgoing goods inspections, laboratory tests and maintenance inspections. This leads to an average time saving of 40% in quality assurance.
2. User-friendliness and mobile availability:
   With native apps for iOS and Android, employees can carry out quality inspections directly on site – even offline. The intuitive user interface makes the application easier to use and increases efficiency.
3. AI-supported checklist imports:
   Testify’s SmartCheck function makes it possible to automatically convert existing checklists or test templates into digital checklists. This saves time and reduces manual transcription errors.
4. High security standards:
   Testify attaches great importance to data protection and IT security. The solution supports single sign-on (SSO), multi-factor authentication (MFA) and stores data in certified data centers in Europe in accordance with the GDPR.
5. Local support and expertise:
   As a provider based in Linz, Testify offers direct project support in the DACH region. An experienced team actively supports customers during the introduction and use of the software.

Yes, of course. We create customized enterprise offers for companies with extensive requirements or multiple locations.
We take into account your usage volume, integrations, security requirements or private cloud options.
Our Sales & Solutions team will be happy to advise you personally and create a suitable overall package. Click here to go to the contact page.

All packages are billed annually in advance. This means you benefit from stable prices, planning security and simpler accounting.
add-ons can be billed either monthly or annually.

No. There are no hidden expenses or additional costs.
All available add-ons, services and additional options are shown transparently in our price list.

All prices are subject to VAT and are aimed exclusively at companies (B2B).

The setup includes personal support from our Solutions Team. We set up your client individually according to your processes, train key users and employees and support you with best-practice workshops.
This means you start optimally prepared and avoid expensive adjustments or misconfigurations later on.

So that you can try out Testify flexibly. Many companies want to involve several employees, departments or external partners, especially during the test phase.
You can create as many test users as you like to get to know all the functions without any restrictions.

At the end of the test phase, access ends for you and we take the liberty of asking you again whether the test client is still needed. There will be no automatic renewal or debit. You decide for yourself whether you want to continue using Testify afterwards.

No. No credit card or payment information is required for the test phase. The test is completely non-binding and ends automatically after 14 days.