What is meant by ISO 9001?

ISO 9001 is a globally recognized standard for the certification of quality management systems, which ensures that an organization is able to meet customer and legal requirements for products and services. The focus of ISO 9001 is therefore on customer satisfaction. This can essentially be achieved through a structural and process organization. These include a consistent process orientation, the efficient improvement of processes using the PDCA method and the continuous monitoring of risks and opportunities.

What are the advantages of using a quality management system in accordance with ISO 9001?

• International standard and safeguarding the organization
• More customer focus and increased customer satisfaction
• Reduction of complaints and defects. Increasing added value in the company
• Continuous process orientation and establishment of a CIP
• Increased quality awareness in the organization
• Data-supported insights into the production process and services in the company
• Strengthening competence
• Foundation for ongoing business excellence