Field Service Management (FSM)

Field service management software rationalises the planning, scheduling and real-time monitoring of field service assignments. It ensures that technicians have the necessary resources and knowledge to fulfil their tasks efficiently.

Key features:

  • Efficient organisation and scheduling of technicians according to their expertise and availability.
  • Real-time monitoring: Keeping an eye on the current status of work on site.
  • Inventory control: Ensure that technicians have the tools and spare parts they need.
  • Customer relationship management: Thorough service records should be kept to increase customer satisfaction.

Industrial companies can improve service quality and operational efficiency by streamlining their field service operations with the help of software.

Further Links:

Field Service