Field Service

In field service, technicians or representatives carry out maintenance, repair, installation and calibration of devices at the customer’s site. For industrial companies, this ensures that production facilities run smoothly, downtimes are minimized and efficiency is maintained.

Most important advantages:

• Less downtime: Thanks to fast on-site repairs, production systems continue to run.
• Higher productivity: Efficiency is increased by well-maintained machines.
• Increased safety: Consistent inspections guarantee safe operation of the machines.
• Savings: Preventive maintenance keeps expensive malfunctions at bay.

Maintaining operational efficiency and ensuring the reliability of production processes depends on field service.

 

Further links:

Connected Workers: Ein Leitfaden für den digitalen Wandel am Shopfloor.