Field Service

With field service, technicians or representatives carry out maintenance, repair, installation and calibration of devices at the customer’s site. For industrial companies, this ensures that production facilities run smoothly, downtime is minimised and efficiency is maintained.

Key benefits:

  • Reduced downtime: Production facilities continue to run thanks to fast on-site repairs.
  • Higher productivity: Efficiency is increased thanks to well-maintained machines.
  • Increased safety: Consistent inspections guarantee safe operation of the machines.
  • Savings: Preventive maintenance keeps expensive breakdowns at bay.

Maintaining operational effectiveness and ensuring the reliability of production processes depends on field service.

Further Links:

Connected Workers: A Guide to Digital Transformation on the Shopfloor.