Defect Tracking and Documentation in a Single Software Solution

A defect that isn’t recorded until you’re back at your desk loses exactly the details that matter later on. In Testify, the deviation is created directly within the relevant inspection step—on a smartphone, tablet, or PC—even without an active internet connection. Photos and videos show the condition rather than describing it, and thanks to speech-to-text, you can record findings even while wearing gloves or with dirty hands. Severity level, defect category, and affected component are selected from predefined lists rather than typed in manually—only then can the documentation be analyzed later.

Not every defect is noticed during a scheduled inspection. Often, someone spots a damaged pallet, a leaking pipe, or a missing safety guard just in passing. In Testify, a defect can be recorded independently of any checklist, using the same structured fields and the same tracking system. This ensures that even spontaneous findings end up in the system rather than on a scrap of paper. Thanks to geolocation and inspection object assignment, it’s still clear exactly where and on which object the defect occurred.

Testify automatically assigns each defect to the appropriate person or group and notifies them via email and push notifications, eliminating the need for anyone to actively follow up. Tasks with deadlines and assigned responsibilities can be generated directly from the defect, and verification processes ensure that the resolution is actually verified. The defect timeline documents every step from recording to resolution, including timestamps and the person responsible. This provides verifiable proof that a detected defect was not only recorded but actually resolved.

For each incident, Testify generates an audit-compliant defect report in PDF format that can be presented immediately during audits, complaints, and warranty claims. Because categories, severity levels, and components are recorded in a structured manner, the reports provide more than just a list: they show which systems, components, or suppliers have a high incidence of defects, how the defect rate is trending, and how many corrective actions are overdue. Pareto analyses highlight the few causes that account for the majority of cases. For more in-depth analyses, the data can be transferred to Power BI or the ERP system.