Digital Process Automation (DPA)
Digital Process Automation, also known as DPA, is a strategy for utilising digital technologies to automate business processes. Time-consuming and repetitive tasks are automated, optimised and completed. The aim of DPA is to reduce human error, utilise resources more efficiently and make workflows flexible. This makes it possible to react quickly to changes and adapt processes transparently and traceably.
Through the continuous, cost-effective automation of processes, RPA offers companies a more agile competitive advantage. The implementation of RPA solutions enables a greater focus on core competences, strengthens competitiveness and promotes improved customer orientation.
What advantages does DPA offer?
- Compliance and accuracy: By minimising human error, regulatory requirements can be met and greater accuracy achieved.
- Real-time monitoring: Thanks to real-time monitoring, it is possible to react quickly to changes and problems.
- Increased efficiency and cost savings: By automating recurring tasks, efficiency is increased and costs are saved.
Difference to Robotic Process Automation
Robotic Process Automation has different goals than Digital Process Automation. DPA optimizes workflows and automates processes, retaining human involvement in complex tasks or customer interactions. RPA stands for complete automation through software robots. In a digital transformation strategy, DPA and RPA can be combined to increase efficiency and create resources for customer-centric work.