backaldrin International The Kornspitz Company GmbH
CASE STUDY · BAKING INGREDIENTS & FOOD PRODUCTION
How Backaldrin Is Rethinking Its Quality Control with Digital Solutions
From paper and scattered Excel spreadsheets to a centralized, audit-ready platform: backaldrin has digitized its quality and documentation processes using Testify and standardized them across all locations—with the goal of reducing the lead time for audits from days to just a few minutes.
01 · INITIAL SITUATION
When Documentation Becomes a Brake
“Nothing was centralized, little was standardized, and hardly anything was recorded digitally.” That’s how Michael Helm describes the situation at backaldrin. Quality checks were handled using paper and Excel—and especially before audits, obtaining a complete overview required a great deal of effort and lead time.
Before · Pain Points
Manual, scattered, error-prone
Processes were paper-based or handled in Excel—nothing was centralized, and there was little standardization
Important information was not centrally available — Media Discontinuities in Everyday Life
Manual data entry led to a higher error rate
Limited Transparency in Approvals and Tracking
A complete audit overview was only possible with a great deal of effort and a long lead time
Afterward · With Testify
Centralized, digital, traceable
All processes are digital, standardized across all locations, and centrally recorded
All information immediately available to all authorized users
Manual entry errors from dozens of lists suddenly disappeared
All approvals and review processes are transparent and traceable
Consistent, transparent audit processes — reliable data is available immediately
02 · PROJECT OBJECTIVES
Three Goals, One Clear Mission
Backaldrin has identified six objectives for the launch of Testify. In summary, these objectives boil down to three core strategic goals.
01
Digitalization and Efficiency
Fully digitize existing documentation and control processes and significantly reduce manual steps.
02
Standardization Across Locations
Establish standardized testing processes across all locations—as a global foundation for quality assurance across all countries.
03
Transparency and Auditability
Improve the traceability of quality data and reduce the lead time for audits from days to just a few minutes.
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03 · RESULTS
Tangible results, solid facts
Backaldrin itself describes these effects—supplemented by facts that show why standardized processes are crucial in this context.
Days → Min.
Audit Lead Time
Stated project goal: Instead of days of preparation, the data is available immediately
Drastically
less paperwork
“Documentation efforts were drastically reduced”—the immediately noticeable effect
129
Countries with backaldrin customers
The basis for scaling—and the reason why standardization is critical
6
Countries of origin worldwide
Austria, Jordan, Switzerland, Mexico, South Africa, and Ukraine
Operating Effects
Faster. Cleaner. More reliable.
“We’re now working faster and more efficiently, and data quality has noticeably improved across the entire company.” Less time spent on documentation, fewer follow-ups for error correction, and faster access to relevant data—that’s how backaldrin summarizes the impact.
Quality & Transparency
No more data entry errors from countless lists
“Manual data entry errors from countless lists suddenly disappeared. Everything became transparent and traceable.” Approvals and inspection processes are now fully documented—especially in light of increasing documentation requirements and unannounced audits in the food industry.
04 · THE PATH TO A SOLUTION
From Decision to Production Use
Structured, practical, and with short iterations—that’s how the implementation of Testify went at backaldrin.
PHASE 01 · EVALUATION
Clear Criteria, Clear Choice
The deciding factors were the solution's flexibility, ease of use, and the ability to quickly digitize customized testing and documentation processes.
PHASE 02 · IMPLEMENTATION
Structured Rollout
The rollout was well-structured and practical: requirements were flexibly coordinated and implemented quickly. Particularly positive aspects included the close collaboration during the implementation phase and the quick response to individual customization requests.
PHASE 03 · OPERATION
Quickly adopted—now indispensable
Today, the quality management and production management departments, as well as the quality control and internal audit teams, use Testify. “The digital solution was quickly adopted because it simplified processes and made information available in one central location. This was a huge relief for everyone, and today we can’t imagine working without it.”
05 · INTEGRATED FEATURES
Testify Features Used
These features are now an integral part of backaldrin’s quality processes.
Dynamization
Timeline
Templates
Signature
Restriction to users, groups and test objects
Assignment of test equipment to checks
Warning limits
Automatic versioning
Scoring
With Testify, we were able to make our quality and documentation processes significantly more efficient and transparent.
→ YOUR NEXT STEP
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