Process quality
Process quality ensures efficient and reliable workflows that lead to consistent and high-quality results. This quality is crucial for increasing customer satisfaction, reducing costs and improving competitiveness. This includes clear process standards, employee training, continuous monitoring and improvement of processes and the use of quality management tools such as Six Sigma or Lean Management. Organisations that prioritise process quality not only increase their efficiency, but also the quality of their products and services. Overall, process quality plays a crucial role in the long-term success and competitiveness of organisations in various industries and sectors.