{"id":27474,"date":"2022-10-11T14:54:06","date_gmt":"2022-10-11T12:54:06","guid":{"rendered":"https:\/\/www.testify.io\/anwendungsfaelle\/defect-documentation\/"},"modified":"2026-09-24T14:13:24","modified_gmt":"2026-09-24T12:13:24","slug":"defect-documentation","status":"publish","type":"usecase","link":"https:\/\/www.testify.io\/en\/anwendungsfaelle\/defect-documentation\/","title":{"rendered":"Defect documentation"},"content":{"rendered":"","protected":false},"featured_media":25648,"template":"","meta":{"_acf_changed":false},"usecase_category":[265],"class_list":["post-27474","usecase","type-usecase","status-publish","has-post-thumbnail","hentry","usecase_category-quality-management"],"acf":{"usecase-hero":{"headline":"Defect Tracking and Documentation in a Single Software Solution","intro":"<ul>\n \t<li class=\"whitespace-normal break-words pl-2\">Record defects where they occur\u2014using a smartphone, tablet, or PC<\/li>\n \t<li class=\"whitespace-normal break-words pl-2\">Including a photo, severity level, category, and affected component, rather than as free text<\/li>\n \t<li class=\"whitespace-normal break-words pl-2\">Automatically assign tasks and track them until they are resolved<\/li>\n<\/ul>","image":25647,"button_1_text":"Test 14 days free of charge","button_1_url":{"title":"","url":"https:\/\/www.testify.io\/teststellung\/","target":""},"button_2_text":"Book a live demo","button_2_url":{"title":"Presentation","url":"https:\/\/www.testify.io\/en\/presentation\/","target":""}},"usecase-logos":{"headline":"Global market leaders rely on Testify for process digitization.","client-list":[27031,27156,27151,27067,27034,27027,26989,27025,27150,28182,28600,27154,27030,28583,28579,27152,27157,27161,28177,27163,27033,27032,27026,27162,28596,27155,27159,28147,28216,28187,28151,27165,27149,28714,27153,28078,27164,27028,27158,27029,27024,27022,27023]},"usecase-benefits":{"headline":"","benefit-list":""},"usecase-process":{"headline":"From reporting to resolving the root cause: Fully digital defect documentation with Testify","intro":"The value of defect documentation is determined in the first few seconds: Is the defect recorded right where it is noticed, or reconstructed from memory later that evening? Testify digitally maps the entire process, from recording the defect at the scene to automatic assignment and analysis of the root cause. ","process-list":[{"process-image":20982,"process-title":"Identify defects where they occur","process-content":"A defect that isn\u2019t recorded until you\u2019re back at your desk loses exactly the details that matter later on. In Testify, the deviation is created directly within the relevant inspection step\u2014on a smartphone, tablet, or PC\u2014even without an active internet connection. Photos and videos show the condition rather than describing it, and thanks to speech-to-text, you can record findings even while wearing gloves or with dirty hands. Severity level, defect category, and affected component are selected from predefined lists rather than typed in manually\u2014only then can the documentation be analyzed later.   ","process-button-text":"More about digital checklists","process-button-url":{"title":"Digital checklists","url":"https:\/\/www.testify.io\/en\/digital-checklists\/","target":""}},{"process-image":21249,"process-title":"Even without a checklist: Create a defect immediately","process-content":"Not every defect is noticed during a scheduled inspection. Often, someone spots a damaged pallet, a leaking pipe, or a missing safety guard just in passing. In Testify, a defect can be recorded independently of any checklist, using the same structured fields and the same tracking system. This ensures that even spontaneous findings end up in the system rather than on a scrap of paper. Thanks to geolocation and inspection object assignment, it\u2019s still clear exactly where and on which object the defect occurred.    ","process-button-text":"More about the checklist app","process-button-url":{"title":"Checklist app","url":"https:\/\/www.testify.io\/en\/checklist-app\/","target":""}},{"process-image":28857,"process-title":"Automatically Manage Responsibilities, Deadlines, and Actions","process-content":"Testify automatically assigns each defect to the appropriate person or group and notifies them via email and push notifications, eliminating the need for anyone to actively follow up. Tasks with deadlines and assigned responsibilities can be generated directly from the defect, and verification processes ensure that the resolution is actually verified. The defect timeline documents every step from recording to resolution, including timestamps and the person responsible. This provides verifiable proof that a detected defect was not only recorded but actually resolved.   ","process-button-text":"More on workflows and measures","process-button-url":{"title":"Workflow management","url":"https:\/\/www.testify.io\/en\/functions\/workflow-management\/","target":""}},{"process-image":28888,"process-title":"Generate a defect report and identify areas with the most defects","process-content":"For each incident, Testify generates an audit-compliant defect report in PDF format that can be presented immediately during audits, complaints, and warranty claims. Because categories, severity levels, and components are recorded in a structured manner, the reports provide more than just a list: they show which systems, components, or suppliers have a high incidence of defects, how the defect rate is trending, and how many corrective actions are overdue. Pareto analyses highlight the few causes that account for the majority of cases. For more in-depth analyses, the data can be transferred to Power BI or the ERP system.   ","process-button-text":"More about Business Analytics","process-button-url":{"title":"Business Analytics","url":"https:\/\/www.testify.io\/en\/functions\/business-analytics\/","target":""}}]},"usecase-functions":{"headline":"Defect Tracking Software: Digital, Mobile, and No Programming Required","intro":"Benefit from an intuitive solution that allows your employees to get started straight away without a long training period.","image":20982,"function-list":[27057,27058,27049,27052,27038,27065]},"usecase-faq":{"headline":"","faq-list":""},"usecase-kpis":{"headline":"What Can Be Achieved with Digital Defect Tracking","intro":"The following figures illustrate the benefits that structured digital defect documentation can bring to industry and manufacturing. The extent to which these benefits apply to your business depends on the number of machines, the volume of defects, and your current situation\u2014and that\u2019s exactly what we\u2019ll clarify during our free potential assessment. ","kpi-list":[{"kpi-value":"100%","kpi-label":"defects documented with photos, timestamps, and the person responsible, rather than as free-form text"},{"kpi-value":"0 overdue","kpi-label":"Actions go unnoticed\u2014deadlines and escalations are handled automatically rather than through reminder lists"},{"kpi-value":"analyzable","kpi-label":"Instead of being archived: Categories and severity levels reveal key areas of error for the first time"}]},"usecase-testimonial":{"testimonial-post":27090,"image":21249,"success_story_link":""},"usecase-download":{"heading":"","text":"","button_text":"","button_link":[""],"image":""},"usecase_video_headline":"","usecase_video_text":"","usecase_video":"","branchen_seiten":[26781,26820,26800]},"_links":{"self":[{"href":"https:\/\/www.testify.io\/en\/wp-json\/wp\/v2\/usecase\/27474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.testify.io\/en\/wp-json\/wp\/v2\/usecase"}],"about":[{"href":"https:\/\/www.testify.io\/en\/wp-json\/wp\/v2\/types\/usecase"}],"acf:post":[{"embeddable":true,"href":"https:\/\/www.testify.io\/en\/wp-json\/wp\/v2\/pages\/26800"},{"embeddable":true,"href":"https:\/\/www.testify.io\/en\/wp-json\/wp\/v2\/pages\/26820"},{"embeddable":true,"href":"https:\/\/www.testify.io\/en\/wp-json\/wp\/v2\/pages\/26781"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.testify.io\/en\/wp-json\/wp\/v2\/media\/25648"}],"wp:attachment":[{"href":"https:\/\/www.testify.io\/en\/wp-json\/wp\/v2\/media?parent=27474"}],"wp:term":[{"taxonomy":"usecase_category","embeddable":true,"href":"https:\/\/www.testify.io\/en\/wp-json\/wp\/v2\/usecase_category?post=27474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}