Transparency in the testing process.
Identify open or failed checkpoints at a glance.
Standardized Field Service Inspections.
Document issuess, deviations and test data directly at the point of action and keep track of everything.
Better customer service.
Take your maintenance service to the next level with Testify.
See at a glance where action is needed and react quickly.
Standardization of field checks through dynamic checklist templates.
Create checklist templates for repairs, maintenance, and upkeep services and access them from anywhere.
Create automated workflows with the integrated workflow feature. For example, you can automatically assign maintenance work on a selected machine to the relevant people.
Capture field data on the go and identify potential root causes.
Capture field data mobile on all common end devices as well as browsers and operating systems.
With the integrated issue management, you are able to trigger issue processes directly in the checklist process and record structured data on deviations and issues.
With the offline mode, you can also perform your field service activities at locations without a current Internet connection and retrieve all documented information.
Field Service Measurement
Key figures & reports for real-time quality monitoring.
All test processes can be created in PDF reports at the push of a button. With the extensive customizing options, you have maximum flexibility in designing your reports.
Testify reports provide you with a comprehensive overview of all field service key figures such as issue analyses, pareto charts & quality control charts.
This gives you a data-based overall picture of all field service activities in real time and allows you to identify at an early stage where optimization is needed.
Mobile control and documentation in warranty management.
Manage all damage report information on a central platform.
Create easy-to-use checklists and instructions for commissioning machines on site.
Machine Maintenance & Maintenance Plans
Provide your service technicians with standardized instructions for machine maintenance and servicing.
Handle machine overhauls efficiently and easily with digital checklists.
A wide range of functions for your field service activities
Multiple check types with definable tolerance limits
Integrated issue management
Clear task & action management
Intuitive operator guidance with image & media support
Identification via QR code/barcode
Live data directly from the field
Well thought-out role and authorization concepts
Customized testing and release workflows
ERP connection and integration into your IT landscape
Management dashboards and reporting to review KPIs